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Creative Soul Music Academy has 1 locations, listed below.

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    Customer ReviewsforCreative Soul Music Academy

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    1 Customer Reviews

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    • Review from Jessica J.

      1 star

      04/21/2022

      Please don't use this business as they are shady and dishonest, despite the reviews. I signed my son up for 30 minute guitar lessons every Saturday (via Gerald J******). The only option was virtual due to covid. No problem, I completely understood. His lessons started in December 2020 and fast forward to April. I happened to ask how the lessons were going and he stated that he had not had them since before Christmas! I work during the time the lessons were scheduled and assumed he had been taking them as I was still being charged, my son never saying anything and no one from this business ever reached out to let me know. I called immediately and left a voicemail initially wanting to see if they had moved to in-person and can the amounts still being charged could be used as a credit. No response....called again about a week later, nothing. A week later I disputed the charges with the bank. The banks denies the dispute, most likely because they aren't responding to them either. I call AGAIN and leave another message....here we are a week later, still no response. This wasn't spare change, the total amount of charges was 500.

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