ComplaintsforKaren Coffey Coaching LLC

• Initial Complaint

  04/17/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  Karen Coffey’s coaching program, Making Agent’s Wealthy, is for real estate agents, and her proven strategy promises “100k in 100 days”. Karen engages in predatory and unlawful tactics to get clients to buy and stay in the program. False advertising, misleading marketing, undue influence, and psychological sales tactics exemplify how her program engages in unfair and deceptive trade practices. Her program includes recycled real estate practices and requires reading dangerous “self-help” books like “The Magic.” The program consists of 12 modules, which include the recipe for her successful real estate career. She claims that she used these exact practices to make 100k in 100 days. The techniques in the modules are considered common knowledge among real estate agents. Including open houses, calling expired listings, calling For Sale By Owners, paying for leads, hosting parties, and CRM. The program also consists of group and private coaching calls. These calls were designed to manipulate and attempt to keep her members engaged and faithful to the program. Karen is now selling her new and improved coaching program in her latest marketing email. She explained that she had taken a step back from Making Agent’s Wealthy (the program I joined) because she felt like she was living a lie. That she wasn’t being honest about where her real success came from. When I joined the program, it was advertised as the exact program that made her wealthy. A portion of her email from April 16, 2024, is below. She confesses to false advertisement, misleading marketing, and undue influence. For years I've helped women (and a few good men) build successful real estate careers …I love it! But I realized that even as I was coaching others on reaching their financial goals, something was missing, I wasn’t sharing and teaching others where my REAL success came from and it felt quite honestly like living a lie. 

  

  Business response

  05/02/2024

  We have an outstanding reputation and reached out to the the client immediately.
  I looked over all of our client notes and group recordings and **** completed the first 8 week program, showing up happy and engaged to the calls, then she made a decision to join the next coaching program on her own. She absolutely could not have been coerced, shamed or strong armed into this decision.   Once inside the higher level program **** participated in Q&A’s and showed up happily to tribe calls and on 1 on 1 calls and there is no record, email, or phone call and nowhere in the notes that state she was unhappy in any way.  We absolutely loved her. 
  
  We truly hate that **** feel this way, especially since she began her 8 week program two years ago. I offered to coach her privately and offered a one on one coaching day worth $10,000, but she refused.
  

  I've always thought **** was delightful and I hate that she is now unhappy with her decision. 
  

  Customer response

  05/03/2024

  
  Complaint: ********
  
  I am rejecting this response because:

  I am not interested in pursuing any further involvement with your offer of additional coaching services and VIP Day. Regrettably, I have concluded that your program exhibits predatory and deceptive practices.  Consequently, I am declining any association with your coaching services.  A cash refund is the only acceptable offer I will consider.  

  Sincerely,
  **** *******

• Initial Complaint

  10/25/2022

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  On 1/30/22 I paid $8,000 for the MAW program. I spoke with ***** via phone, explained I was newly licensed, needed systems and done for me resources and materials. I emphasized I wanted to build a business of referrals, not paying for leads & was told MAW would provide this. I signed up on a Saturday evening. Monday morning was my first "Welcome coaching call". After how much it was emphasized to make the calls a priority and to be present, I did that. I arranged a babysitter for that appointment...the minutes went by, and I never received my scheduled call! After putting faith in dropping $8,000 for a coaching program, that was not a good first impression. I contacted an Admin, explained what happened and that I wanted a refund and would not be doing the program. They responded that there are absolutely no refunds, even though I had not started the program and even though it was a failure on their end for missing our first coaching call. Since I was stuck and they weren't going to refund me, I allowed ***** to reschedule that appointment. Guess what. No call for the second appt! Now I felt duped and all credibility was lost. I did eventually get a call from Sparkle one hour after our scheduled time. I was extremely disappointed. I let her know. Even after missing a 2nd phone appointment, they would not refund me. It felt like bad business to me. The first 3-4 weeks had some valuable and helpful concepts, but the resources and graphics used were so dated they looked like a Word Doc from the early 2000's, so I couldn't even use them. So much for ready to use resources. A good amount of the info in them were no longer relevant in the current market & people kept having to ask about them because they were not applicable and needed updated or changed. After the 4th week, most the rest of the program was based on cold calls and paying for leads. All of which I had said I didn't want to do. So more than half the program wasn't applicable to me & what I asked for.

  

  Business response

  11/23/2022

  Business Response /* (1000, 7, 2022/11/14) */ I'm reaching out to see if you can help us. We have been communicating with the client 1 on 1 and working to resolve the issue. Consumer Response /* (2000, 9, 2022/11/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) The company communicated with me and came to a reasonable and fair settlement. I willingly remove this BBB complaint and review.

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