ComplaintsforDeath Row Tattoo Studio
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Complaint Details
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Initial Complaint
03/11/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I went in talked with owner about a tattoo showed the drawing he gave me an estimate of what it would coast. I said okay but he said I had put $100 down and sign a contract which I did. We scheduled an apt for 2 weeks from that day and I showed up and he didn't have the tattoo ready and told me to let him know when a good time would be to come back. I asked for a refund and he said no! He said he drew it up which is a lie the tattoo he sent me was off the web and was nothing like the one I sent him!Business response
03/30/2022
Business Response /* (1000, 5, 2022/03/17) */ "We make it very clear that in all of our deposit forms that all deposits are non refundable. Any and all clients are required to fill out and sign this deposit form, that would be the contract she is talking about. It's posted in our shop, on our social media pages, and very clear in our contracts. Thank you!" Consumer Response /* (3000, 8, 2022/03/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) I showed up to the day we had our appointment scheduled 2 weeks out! He's the one who didn't have the drawing ready! It should be fair he just gives my money back! The thing he "drew up was off a temporary tattoo site!!!
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.