Customer ReviewsforLinear Roofing & General Contractors, LLC

Beware of Linear I worked for Linear with hopes of building a career, but unfortunately, the experience left me frustrated and financially burdened. During my time there, I found the commission structure to be misleading. Despite putting in the effort, I lost out on an estimated $10,000-$15,000 in commissions, with no response from management when I tried to address the discrepancies. For about 5 months, I went without pay, which put immense financial strain on me. When I mentioned taking on a secondary job to make ends meet, they warned that doing so would mean I really wouldnt make it at Linear.Their requirement to travel long distances only compounded my debt, and I ended up with nearly $30,000 in credit card debt, forced to cover travel and expenses just to keep up with the job.The environment felt more like a high-pressure sales pyramid scheme than a supportive workplace. I had two team leaders who frequently pressured me into actions that benefited them, leaving me feeling undervalued and manipulated. Messages from one of my team leads were particularly demeaning, which was disheartening for a career-driven professional. Additionally, employees were often encouraged to post positive reviews online to win contests, like dinners or drones, rather than genuinely reflecting their experiences.Linear promotes itself with the motto, We are not the same. This became evident, but not in a positive way. If youre considering a career with Linear, be cautious. My advice: research thoroughly and weigh your options. My experience left me feeling undervalued, financially drained, and ultimately disappointed. I do in fact have evidence of every claim on this post.

Linear Roofing did a fantastic job on my roof and I would like to thank *** *****. He did a great job communicating with my insurance company saving me a lot of time. I will definitely recommend Linear Roofing to all my friends.

Absolutely flawless service from **** in Southwest *******. I received a quote for a shingle replacement promptly after my initial request, all of my questions were answered, correspondence was straight forward and direct, there were no hoops to jump through nor "salesman tactics" to get it done. **** kept me updated throughout the entire process with contract information, permitting, and status of construction. He was incredibly thorough with his pictures and information and literally took hundreds of photos to keep me updated along the way as I do not reside in the same state as the property. I couldn't have asked for a better experience with him.

Linear Roofing did an amazing job replacing the roof on our home. They showed up on time and completed the repairs on time. They also did an amazing job with cleaning up the property when they completed the repairs on the roof.*** from Linear Roofing did a awesome job walking me thru the repair process and the estimate from the insurance company.

Location ******************We have just finished having our roof replaced by Linear Roofing. We are very satisfied with the quality of the materials and service provided by the Project Manager .***** ********. ***** was informative and helpful throughout the entire project. All questions or other issues were taken care of quickly. I was impressed with his ************** explain we were planning on replacing our roof but had not contacted any roofing companys. There was a knock at our door and **** offered to fly his drone around our roof and assess it for damage or areas of concern. Also, no cost or obligation for the service. My thoughts were its free there is no one walking around the roof putting dents or causing damage to justify need for repair or replacement. When **** was done with his drone flyover he said we did have hail damage. He said he would email me the report. We reviewed the report and I had further questions and invited him back. We talked about damage, material used, under-layment material and cost. I even had questions about a metal roof. Material was *** brand or *** brand shingles. Cost was about what I had estimated after research online. Due to the hail damage ***** suggested we make a claim to our insurance *** We did and it was approved.When it came to color of shingles, there were samples. ***** provided us a list of at least 84 homes by Linear Roofing in our immediate area in the last 6 months. We decided on 2 colors and were able to drive around and see a few houses with the colors we liked. Since we had the address I was able to look up the owners online and call them and ask if they were satisfied with the work. All said yes and had no problems recommending Linear Roofing. Big plus for Linear.Soooo! We were scheduled for work and ****** was due in two days. They had the shingles and material removed from the roof. After material was put back up and work completed 5 days before ******. Cleanup after job was very good./

Beware of Linear I worked for Linear with hopes of building a career, but unfortunately, the experience left me frustrated and financially burdened. During my time there, I found the commission structure to be misleading. Despite putting in the effort, I lost out on an estimated $10,000-$15,000 in commissions, with no response from management when I tried to address the discrepancies. For about 5 months, I went without pay, which put immense financial strain on me. When I mentioned taking on a secondary job to make ends meet, they warned that doing so would mean I really wouldnt make it at Linear.Their requirement to travel long distances only compounded my debt, and I ended up with nearly $30,000 in credit card debt, forced to cover travel and expenses just to keep up with the job.The environment felt more like a high-pressure sales pyramid scheme than a supportive workplace. I had two team leaders who frequently pressured me into actions that benefited them, leaving me feeling undervalued and manipulated. Messages from one of my team leads were particularly demeaning, which was disheartening for a career-driven professional. Additionally, employees were often encouraged to post positive reviews online to win contests, like dinners or drones, rather than genuinely reflecting their experiences.Linear promotes itself with the motto, We are not the same. This became evident, but not in a positive way. Some practices seemed concerning, such as handling homeowners deductibles and requiring project managers to operate drones without proper *** **************** my opinion, if youre considering a career with Linear, be cautious. My advice: research thoroughly and weigh your options. My experience left me feeling undervalued, financially drained, and ultimately disappointed. I do in fact have evidence of every claim on this post.

I had to write this post because I'm so impressed with our roofer. He's a young man that I met 4 years ago while he was a GM at our gym. *************************** is now a Project Manager at Linear Roofing. Not only did his crew do an incredible job on my house that has a scary high pitch, but they left my house and yard pristine. He dealt almost 100% with my insurance company for me, and his communication and follow up skills are unmatched in a young man that is only 22 years old! He does what he says he's going to do and he does it in a timely, professional and friendly manner. He's like family to me and I just had to let everyone know. Linear Roofing has been the best roofing contractor experience we've had in the 16 years and 4 roofs in this neighborhood.

Got my new roof done a couple of days ago. Would like to share my experience with you. Roofing Company is Linear Roofing and the person I dealt with through the entire process was *******************************, Project Manager. There was always contact from him regarding time frames, material, paperwork, etc. Walked you through the paperwork and explained in detail every question I asked. The quality of their workmanship was great and delivered the finished roof in the time specified. He did an amazing, painless and stree-free job. Always returned my messages with a complete explanation. Very professional and struck me as a caring person about your needs and questions. He is very personable and easy to talk to. His organizational skills are the best I've ever seen. This whole process was a pleasant experience and I would highly recommend him and Linear Roofing.***************************** *****************

My first interaction with Linear Roofing was on or around Jan. 12, 2024. It was as a result of walking our neighborhood looking for roofs that appeared to faulty & potentially get covered under warranty for replacement. I was a new home owner & therefore did not have all of specific info the project manager *** needed to file the warranty papers for reimbursement. Therefore he proceeded to do much of the legwork himself and then really pressed me to get in touch with the previous owners. Text msgs and phone calls went back & forth until 3/28/24. On 4/1- I rec'd notification from the shingle manufacturer that the shingles did not appear to be defective & were declined for replacement. On 4/1, *** replied that he would top back by & put the 2 rows of shingles back on that were removed. I heard nothing from from 4/1-4/23. I followed up on 4/23 to ask about timing- as I am getting concerned with all the rain we had been getting. **** replied they would be in the area the following week and would get the shingles on. It is now 6/11/24 and *** stopped responding as of 4/24 when I have followed up to see when they might be out. On May 31, I reached out directly to the company asking for someone to respond & please replace the shingles they removed. I received an automated message and no result- empty promises. When *** thought they were going to get reimbursed from the shingle company- he was very responsive. In fact, he wanted me to tell all my neighbors they could get new roofs covered under warranty- glad I never put that out there. Once the shingle *** declined- its been crickets trying to get this *** to respond and do the right thing - replace the shingles with that they removed and check for any potential water damage that *** have been caused due to storms. Due to the really unfortunate lack of service and response, I would not go with or recommend this organization. They could have kept me as a client for a future roof had they maintained communication.

The team from linear was first in the scene when the storm happened. But last to actually help, wasting a week and half of my critical time to repair.I kept getting info from their team that they were investigating and hiring appraisers, etc I believe once they found it out it wasnt a full roof replacement they bounced. Which, okay fine, but at least tell me that, I kept reaching out to get lead in answers until they went missing.Feedback is be honest with people who suffered roof damage. Yall dont deserve your BBB rating you claimed when we met. Hence why I felt I should let others know.