1 Customer Reviews
Review from Josh R
1 star07/20/2022
They buy 5 star reviews upon completion for "a discounted price for install and leave us a 5 star review" along with apply "same day" discounts. Also, must have your SO in the household present. Initially had a good sales pitch and a product I was looking for. Unfortunately due to some circumstances out of my hands (COVID quarantine, medical issues, family emergencies, their equipment getting stolen, their equipment malfunctioning onsite, terrible communication and poor follow up), scheduling took a while and was continually pushed back over a year. On top of this I had large emergencies related to the house that required my full financial attention (foundation repair, AC replacement, roof repair, and bathroom repair/replacement) and asked to cancel my agreement/contract multiple times due to this and was willing to pay a fee. They kept saying no and would "work with me and just pushing back installation until I was ready" yet they kept calling and saying they had me scheduled when I gave them no indication I was ready to do so. I have contacted my lawyer for possible recourse.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.