ComplaintsforRangel Foundations Inc.
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Complaint Details
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Initial Complaint
01/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Rangel Foundations *** was contracted by our company Oak Grove Homes on May 12th, 2021 to complete foundation work on 3 residential new construction projects, work was to be completed in 4 weeks time according to the agreed upon contract. However, and notwithstanding our constant requests to move forward with the work, 12 weeks later on August 12th, 2021, Rangel Foundations had not initiated work at one of the projects and had made minimal progress on the two projects next door. Due to the lack of response and lack of work advancement on behalf of Rangel Foundations and associated project delays, Oak Grove Homes was forced to pay full price to an alternative contractor to perform the work that Rangel Foundations had been hired to perform.On the two projects where work was initiated by Rangel Foundations, the work performed was substandard and required rework reparations. Moreover, Oak Grove Homes has incurred in additional sunk administrative and operational costs due to the three month delay in the projects. We are attaching photographs of substandard work, included foundation forms that were not square and a live tree ***** / roots that was left below exterior foundation beam work. For the past couple of months we have tried to contact and come to an agreement with Rangel Foundation representatives with little reponse and no success. For this reason we are looking for BBBs help moving forward.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.