ComplaintsforNorth Town Group
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Complaint Details
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Initial Complaint
12/17/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
august 9, 2021 demo of air cleaner for allergies that I would get for free with demo. 1 person came then another came to also demo a vacuum. cleaned house sold vacuum. 3 days later I used it myself found it to be to loud and cumbersome because I have back and knee problems. could not find contract because it was hidden in an area not easily found. contract states you have 3 days to cancel period. took me 5 days to find contract. talked to dealers they said can't return they were already paid. Pd $98 owe $3300. finance company says $5050 I don't want an item I cannot use. There were promises made about helping them sell vacuum and get mine for free which weren't true. also contacted finance compny and main office no help. panicing and feel decieved when I trusted these pppl to be honest. I tried to talk to them. they don't care. they also said it has health benefits and can protect against spread of covid. the vacuum is also a air cleaner? but it is incredibly noisy. I was taken advantage of because they seemed nice. I don't want it for free. I don't want it you can only return it to the dealers address which I tried to get to no avail. it is a scam. I am 61 and I got scammed and they are great at it. this product isn't what they say it is. but mostly I am unable to use it because of the weight and cumbersomeness of it. I tried my best to do the right thing by them. only number on contract I find is ******** I would of done this earlier but had roof repairs car repairs and sick family and dying friend. sadly I was stupid and gullible but not dishonest as they are. Thanks
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.