ComplaintsforTLAEYF
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Complaint Details
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Initial Complaint
06/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Order #***** on 2/6/23 through TLAEYF.com for Gold's Gym-300 lbs Olympic Weight Set for $79.99. On 2/6/23, an email was sent to cancel the order and it was acknowledged from the company and the refund would be **** business days. On 3/14/23, emailed them to say no refund received despite payment received. They replied that they apologized for the inconvenience and that the ************ was processing it and will inform me of the status. On 5/15/23, no refund yet and no reply, I emailed them again and no response. On 5/19/23, I emailed them again to send the PAID product, but no response again from them. I have copies of all emails I can forward you.Initial Complaint
04/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an online order for a 5-ft Brown *********** Branch Christmas Tree Multicolor 200 Constant ON LED Light. It was for $70. ***************************************************************************** Chinese. I contacted the company several times and they told me they reshipped it but I never received it. The first time it said it made it to my state, ************ *******, but then the next day it was in **********. After several contacts with company, they said they would refund me half of the price. They tried to barter with me on how much they were going to refund. But I never received anything else from the laat contact which was on 3/7/23.Customer response
04/16/2023
TLAEYF
185 ***************
*******, *****. 78602
**************
**********************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.