ComplaintsforWo Battery
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/16/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I order a battery for my video ring doorbell installed the new one but its not working at all to try to put my doorbell in reset mode. I went a brought a new doorbell not the same version. I emailed the company letting them know what happen and what I need to do to return it. I was offered a partial refund of ***** and to keep the battery saying it would be a return shipping fee. I emailed back and told them I can pay my own return fee and I dont need the battery at all. I didnt agree to the partial refund that I received anyway without me saying yes or no. Im going to call their company number tomorrow to see how to get my full amount of ***** that I paid for it. The company stated I had 30 days to return it for a full refund. I havent received an email response back since I got that partial refund. I paid for it through PayPal.Customer response
12/15/2021
Ive enclosed an screenshot of the company information
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.