1 Customer Reviews
Review from Michael H
1 star03/16/2022
Charged me $140 over the phone to conduct a backflow prevention inspection before the service was ever rendered. Never saw the technician show up but received a Fail and an email with a proposal for repairs that were grossly overcharged without any explanation as to why the system failed. I had another business come out and inspect my system for $80 and they found no issue whatsoever. My backflow system passed inspection. This was clearly a scam for me to pay for unnecessary repairs. Real shady business practices here.
Heart of Texas Landscape & Irrigation Co., Inc Response
03/17/2022
We made an attempt to contact the client to explain the reasons his device failed. He never returned our call. The form he received also explained the reason. In addition the form states at the bottom The above is certified to be true at the time of testing The technician that performed the test has 20 years experience in irrigation repair. Charging in advance is an industry standard for this type of service. The only "communication" we've seen from this client is negative reviews on 2 different platforms. He has chosen to not communicate with us directly. We've been in business for 32 + years. We don't have a reputation for scamming anyone.
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