ComplaintsforGood Ol Boys Equipment Services
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I made a deposit of over $24,322 for services in January 2021. They never started the work so I asked for my deposit back, which they agreed. After sending me 2 $5000 checks, they now owe me and my family $14,322. Now it's January 2022 and Im finding through GOOGLE that they are filing for Bankruptcy. My family's hard earned money is now in jeopardy and I have to look at my wife and kids explaining the trickery that was made by Good Ol Boys. They ensured and posted on social media the great BBB ratings and stability they have to lure me into trusting them. Now I have to fight with the courts and get in line in hopes to receive me money back.Initial Complaint
12/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to dig a pond and use the dirt to build a pad for our future build of a home. They started out great but after they were halfway done they kept asking for the next payment installment. Which wasn’t an issue because they kept working. The problem came at the end, they were done to the final days and still had quite a bit of work to do. I showed up at the job site and talked over everything that they needed to finish and they assured me it would be done. At this time they had already moved some equipment off site is why I was so adamant to make sure they planned to finish. I was scheduled to be out of town the next couple of days and they begged for the final payment installment and reassured me it would be completed by the time I was back. When I got back the equipment was gone and the pond was not finished like we had gone over multiple times. The house pad was suppose to be 100’x125’ and it was not the correct size. It is almost 15’ short on one side and almost 10’ on the other. This is holding our build up from starting. We paid them over $29,000 for this job. Ever since they left I’ve tried multiple times to get them back out there to finish and they tell me they’ll show up but they never do. The owner changed his number and will not respond anymore and we are left with it unfinished and five months have gone by now. They started in June of 2021 and left a few weeks later. We can not even begin building our home because the house pad is to small because they did not make it the right size. I either need a partial refund or the job to be finished asap.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.