ComplaintsforJack's Paint & Body
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
**** took on the rebuild of my classic car and assured a 6-9 month timeline on Jan 11, 2022. He maxed out the usable funds from my insurance, took 2 years to rebuild the vehicle,was extremely hard to communicate with throughout the process and delivered the vehicle in a non-drivable condition. (I was not able to do a test drive until 02/07/2024 and Immediately reached out to him with my concerns. ********************* told me that he "would not drive it," and would "stop by next week and look at it."**** claimed the vehicle was repaired and scheduled delivery. . .multiple times. He failed to show up 2 times and then showed up the 3rd time we planned to meet.**** demanded full payment before he would offload the car from his trailer. Which I obliged and he promptly deposited the check I gave him for the full amount.It has been over 5 weeks now and **** continues to make excuses and ignore my request for him to complete the job he charged me for and listed on the supplement to insurance.All the while, the vehicle has been leaking toxic fumes in to the air, that my wife and unborn child are breathing. (I've asked him multiple times to come pick up the vehicle and complete the job) In fact on the phone with him today he told me to "go f*** yourself" and called me a "gold digging *****."The vehicle has issues with missing parts, transmission issue, a major leak, the engine chokes when gas is applied and there are paint quality issues. . .that I can tell. I am not a mechanic and cannot speak fully to the issues except the obvious ones.At this point, the conversation has degraded so far that I am having to seek legal counsel on how to proceed.I am extremely disappointed in this experience at this point and I am hoping that there are legal avenues that protect an individual like myself from manipulation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.