Customer ReviewsforCarranza Restoration LLC

Hired to replace cut out dry wall and reinstall bathroom cabinetry after a water ************************ Carranza said the job would take about 3 weeks. I dealt with numerous reschedules and no shows, when questioned about the lack of progress he alternated between two answers; "I'm working on it" or "that's the way things are". It ultimately took over 5 months for an unsatisfactory result- wall painting unfinished, cabinet drawers that don't close smoothly, backsplash not flush and adhered with thick white caulk that doesn't match anywhere else in my home, baseboard that doesn't match the rest. Throughout this, he stated that some things were not included in his original estimate and he would have to make adjustments.I received a payment demand the same day that he last appeared at my house. I requested, reasonably I thought, a final itemized invoice to see exactly what kind of balance remained especially since his mention of cost adjustments. This immediately became accusation of failure to pay, threats of collection agencies and law suits and most laughably a threat of reporting me for committing insurance fraud. I was deluged with daily calls, texts and emails demanding immediate payment while pointedly refusing any explanation of why it took so long to His response to an itemized final bill was to keep sending me a copy of the original forms and using "insurance-speak" r.e. deductible obligation, depreciation value, change order agreement instead of giving a straight and simple numbers.I mistakenly chose this business because they are local and I believed would be more trustworthy and detail oriented vs. the national companies. It turns out Carranza is just one more of the multitude of illegitimate contractors taking advantage of the public.