ComplaintsforDugger Electric
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
3 Dugger Electric employees installed several electrical plugs in our **************** 1/24/2022. They connected to the house electrical source through lines in the attic, but made a hole in the ceiling/wall of an adjacent room (spread ******************* dust throughout that room). Dugger Electric owner, *****************************) came to view the damage several weeks later & told us he would request a cost estimate from a drywall worker & the cost of repair would provided. We have phoned Dugger Electric every week & been told the message would be given to ******. No return contact has been made.We are elderly (76) & disabled (husband is wheelchair bound veteran). We are physically unable to perform the repair work ourselves & need assistance to get this business to repair the damage they did to our home. Dust from the attic insulation continues to blow into the interior of our home & poses a threat to our health.Business response
04/22/2022
Dugger Electric hired a contractor to repair these damages to the customers satisfaction. The repairs were completed on 4/5/22. The customer was pleased with that work. ********************** takes pride in providing first class customer service to everyone. We appreciate these issues being brought to our attention so we can be sure they are handled with care.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.