ComplaintsforOmega Animal Removal, Inc.
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Complaint Details
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Initial Complaint
02/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have a warranty with this company . I have tried calling this company to act on the warranty and all they ever say is that a manager will call me back and I never receive a call back. No one calls back and the service I paid for is not fulfilled.Business response
04/22/2022
Business Response /* (1000, 7, 2022/03/26) */ This was overall a misunderstanding and the issue has been resolved between the client and ourselves. We had already gotten ahold of the client and set an appointment before we were made officially aware of the complaint. It stemmed from the client calling 2-3 times over the weekend and we did not return call until Sunday afternoon to set up the appointment. We have already been out to the clients home and completed the work needed to resolve the issue which was related to the client having her roof replaced and needing the work redone. So everything is resolved and all parties are satisfied and on good terms.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.