ComplaintsforHighland Payments, Inc.
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Complaint Details
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Initial Complaint
05/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Unable to contact business to stop charges. Their phone number does not work. Can't find a current working e-mail. I have closed the business and no longer need their service (which I don't think I received).Initial Complaint
04/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
There is an unauthorized charge that has came out of my checking account for 129.00 and I was giving the number to this business from my bank to call but the number is not a working number. It ring then play music for 13 second and then hang up . How can I get in touch with this business without driving there to discuss this charge .Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Canceled contact with company 11/28/2022. Company continued to deduct money from my account for the next 4 yrs. I thought it was my current card processing provider. When i realized it was not and attempted to get Highland payment to refund my money, they responded that I did not cancel that portion of the contact therefore all transactions are valid. They did not provide any goods or services to my business during this time and I was never informed there were different portions of the contract that had to be canceled separately. .
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.