ComplaintsforAPkonnect LLC
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Complaint Details
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Initial Complaint
02/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Receiving mail for:APkonnect LLC ******************************************************************** This is a PRIVATE RESIDENCE. No knowledge of and/or affiliation with APkonnect LLC.Business response
03/18/2024
This is a total and complete mix-up. My mother filed the complaint because she thought an unknown company was using OUR address. At the time of filing her complaint, she didn't know that APkonnect was my company or that I'm using our address as the address of the Registered Agent of APkonnect. Furthermore, unbeknownst to me, none of the mail that was addressed to APkonnect had my name on it and my mother thought our address was being used for scamming, or other unscrupulous, purposes. Also, I'm not sure why it says there has been more than one attempt for the BBB to contact me because this letter (dated: Friday February 16, 2024) is the first I've heard of this complaint. I just received it on March 14, 2024, at time which I informed her that it was me and company that she filed the complaint on. She's sorry. Anyway, this complaint should be null and void.Business response
03/18/2024
My driver's license shows my current address is the same as the complainant, my mother, ****** (*******) ******, who was unaware that APkonnect, LLC is a newly-formed company founded by me.Customer response
03/22/2024
I am rejecting this response because:
**************************************************************; 75115-3690 is private residence address only. Not to be used with any business association.
Regards,
**** & *************************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
401 Tom Landry Hwy # 5128
Dallas, TX 75260-9990
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.