ComplaintsforChiro PT Supply , LLC
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Complaint Details
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Initial Complaint
08/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We have never heard of or ordered any supplies from Chiro PT Supply. We noticed a charge on our credit card in the amount of $94.70. It seems like they are getting card information from another source and manually charging for products that were never ordered (and nothing gets delivered either). Hopefully they get reported to the proper authorities soon so this stops happening to hardworking chiropractic businesses. I can only imagine how many charges successfully slipped through the cracks.Initial Complaint
08/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I caught an unknown pending charge posted to my credit card this morning for $77.90 from this company IN *CHIRO PT SUPPLY, LLC. After calling their telephone number several times and not getting an answer I filed a fraud claim with my credit card. This is not a company I have ever done business with, and it looks like they prey on chiropractic and PT offices by hoping to blend in to a credit card statement without ever providing a product or service.Initial Complaint
08/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Chiro PT Supply charged our company $86.47 on July 19th, 2024 and once in March. We have never ordered anything from this company. I tried calling them and have left 6 messages for them to call back and have never heard a response from them.Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We were charged $79.50 on 6/21/2024. We did not make any purchases around or on that date. We have called every business day for weeks. There is only an option to leave a message...we have left over 20. Still no call back, and no one has picked up the phone a single time. Did they go out of business? If yes, why are they still charging customers?Initial Complaint
07/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We have never ordered any supplies from Chiro PT Supply and we have a charge on the credit card in the amount of $98.10, We have called them several times from 6/26 through 7/1 and no one answers the phone and no one calls anyone back. We are inquiring about these charges because we've never bought anything from Chiro PT Supply that we are aware of and if they would actually return the phone messages we might be able to get to the bottom of this.Initial Complaint
05/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a random ***** charge on my account. I don't even know this company out of *****. I worked with another supply company out of ***** until they randomly charged me in January. This company phone number is invalid. I cancelled my cc. Obviously compromised.Business response
05/19/2023
Not sure who this person is.Initial Complaint
02/21/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I am the office manager for Gillis Chiropractic III, LLC in Westerville, OH. ChiroPT Supply continues to charge our bank account for supplies/products we are not purchasing. I've contacted their offices multiple times to remedy this situation, but no one ever calls me back and I start from the beginning again when I do get ahold of someone on the phone. Charges in question: 6/3/21- $90.72 10/14/21- $73.62 12/6/21- $89.70 2/17/22- $76.41Business response
04/04/2022
Business Response /* (1000, 7, 2022/03/09) */ This has been resolved.
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Contact Information
Customer Complaints Summary
7 total complaints in the last 3 years.
5 complaints closed in the last 12 months.