ComplaintsforLvl Up Carrier Services
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Complaint Details
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Initial Complaint
04/10/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
There were several transactions done with this company between 3/29/2023 and 4/4/2023 for a total of ****** ************ reached out to me to provide dispatch services for my trucking company. The company took an administration fee of 300 which they advised was the only cost for service. I paid the fee , after paying the fee the company advised that because I was a new trucking company that a one time fees totalling ****** would be needed so that I can still receive loads even through I was a new company. I have reached out to this company several times after making payment and cannot speak with anyone. The rep name that I spoke with was *****************************. she says that she was the owner of the company. This is the only person that I have spoken with throughout the entire process. After googling the address on the paperwork provided it shows that the address is not to a trucking business or any type of dispatch company. After researching further, I found over 12 addresses and multiple phone numbers none of which anyone answers. The numbers provided go to voicemail. Numbers ******************-996-4535, ************. I have also found people possibly related *********************, *********************** and no one has returned a call.Initial Complaint
09/14/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
There were two transactions done with this company one on 9/7 for 300.00 and then another one on 9/12 of 132.20. This company reached out to me to provide dispatch services for my trucking company. The company took an administration fee of 300 which they advised was the only cost for service. I paid the fee , after paying the fee the company advised that because I was a new trucking company that a one time fee of 132.20 would be needed so that I can still receive loads even through I was a new company. I have reached out to this company several times after making payment and cannot speak with anyone. The rep name that I spoke with was Rochelle D*****, she says that she was the owner of the company. This is the only person that I have spoken with throughout the entire process. After googling the address on the paperwork provided it shows that the address is not to a trucking business or any type of dispatch company. The numbers provided to me now go to a voicemail and no one ever answers.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.