ComplaintsforTitan Builders
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Complaint Details
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Initial Complaint
02/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
12/02/2022 - New roof installation was installed at my house ********************************************************. I paid full amount $13,700 to Titan Builder. Titan Builders Roofing Invoice provide 20 year workmanship warranty and 30 years roofing warranty. After roof installation, I notified *********************** (the one wrote the Titan Builder Roofing Invoice) that I saw many location of new shingles were raised up shingles. But he took no action to have his roof contractors to inspect or fix the problems. Again, I contacted/texted him since January 19, 2023, and until now to report the new roof installation problems at my house, he was not replied back to me. Root problem: Many places of shingle installations were loose or bubble or not laying down together. Top of shingles stood up randomly or whole row were not laying down or raised shingles.Action Taken: *********************** is not answer my phone or reply back to my text. The invoice stated that 20 years workmanship warranty, but the new roof installation less than 2 and half months, the shingles were not get proper installations, and they lose or bubble or raise up.Please help me to contact him to fix new roof installation problem at my house or refund my money so I can find a new roof company to fix their roof installation problem.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.