Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mastertronics has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforMastertronics

    Electronic Equipment Dealers
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Steven C

      1 star

      04/02/2024

      Places like this is why Amazon is a mess of Heavily Used products being sold with misleading photos and garbage SEO for product descriptions. They don't thoughly test products they sell and they will sell anything they think they can get away with selling. You don't even get a good deal for their prices as they will match or even upcharge the cost of what they sell.Don't get me started on Returns or Warranty as I think they handle these departments in illegal way scamming Customers and Manufacturers.
    • Review from Keeton G.

      1 star

      02/10/2023

      I used to work here, both my ***** and I came in with low expirations and they should have been much lower cause they are playing limbo with the devil him self right now and winning, my friend was fired for a dispute he had no idea happened about him with no confrontation, and was promoted cause of good work ethic had the same work ethic then fired cause they said it was bad, think they were bias cause he was white cause it happened to others not of their race where they were fired for no good reason, and the day he was fired it was because he was requesting time off for a mandatory health care appointment, then I was worked on one thing relentlessly to a point where I was almost forced to quit if I wanted something else and being given a much harder work load and standard or requirement to meet then those of the majority race (Vietnamese) which again leads me to believe I was forced to a harder work load cause of my race. Another ***** of mine was fired because he got covid and he was of the African American nationality where there were others of the majority race where were not fired cause of covid. they also improperly disposed if electronics such as batteries by putting them in the compactor. The warranty department is also a scam and they make fake identities to converse with companies and talk them in to giving them warranty to fix a broken product for free. They do not care for our safety or customer happiness and will do anything for a quick buck that is not limited to not accepting a return of a broken object, overpricing or straight lying to you

      Customer Response

      02/10/2023

      Also all of management is Vietnamese and they will openly have a conversation in Vietnamese about you in front of you and talk crap about you basically and you would find out they they spoke crap about you because someone would say something to you about a conversation they had with someone else
    • Review from ahmet b

      1 star

      08/27/2022

      I bought a new rtx **** ti worth over **** dollars and they sent me a used gtx **** worth about 100 dollars. DO NOT EVER BUY FROM THERE. THEY ARE A BUNCH OF SCAMMERS. THEY ARE COMMITTING BLATANT RETAIL FRAUD.
    • Review from Jason F

      1 star

      02/17/2022

      They sold me a defective GPU on ***** offered me a return, even provided a shipping label. Once they received the item back, they cancelled my return and ghosted me. I tried calling and email, but nothing. I spent almost $3500 with them and they stole it! No money, no product.
    • Review from Brittany G

      1 star

      01/21/2022

      Blown away. Bought a motherboard and it showed up with fingerprints and went through a very hard drop. These are such sensitive items and fingerprints??? Really oily gross ones across my motherboard.
    • Review from Ryan S

      1 star

      12/07/2021

      Bought a PC from this seller on Amazon and it arrived completely damaged. It would not even power on right out of the box. I filed a claim with Amazon immediately but they refused to do anything. I then tried to contact the seller and they are dragging their feet claiming their warehouse is operating at 10% capacity due to covid-19 spread. They would not process my refund even though I had to pay extra to return a broken item back to them and it arrived over 3 months ago. It's so ridiculous.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.