ComplaintsforLaw Office Of Mark M. Childress

• Initial Complaint

  02/27/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Mr ********************** office has the worst legal representation practices. To start I have never been allowed to approach this attorneys office for business matters. When I reach out to anyone in this office for an update on my case I receive no answers and blatantly ignored! In May of 2023 I was to receive a disbursement of $2500 for 2022 tax return that was divided during my divorce process but as of today I have not received the check. I have reached out numerous times and have not been successful in obtaining a status on the check. Not to mention it's been 9 months since the money was given to my attorney ************************* and is far overdue for me to receive it! In May of 2023 following my court hearing ***************** verbally told me my case was completed but to date I have received no final decree! ***************** was also supposed to have the **** in my case signed by the judge which also has not happened!! Numerous attempts to find out the status of my case have been unsuccessful! I have gracefully paid all invoices to this attorney but seems as if my case has been placed on a desk and ignored for several months. In reading MANY reviews it seems as ignoring clients and taking money from them with no results or closure on cases is a common practice with this legal firm. I feel that this firm needs a thorough investigation as their practices in how they handle cases and treat clients is atrocious!! I only want my case completed and tax return check provided to me!

  

  Business response

  03/21/2024

  If you wished for an in-person meeting, you had the option to formally request one. However, there is no documentation to indicate that such a request was made to meet with ****************** and subsequently denied. It appears that instead of seeking clarification directly from ******************, you have been contacting other individuals within our office who may not possess access to the specific details of your case, thus hindering their ability to provide accurate updates. Despite being provided with a link to your attorneys' calendar, which would allow you to schedule a call at your convenience, it appears that you have not utilized this option.
  
  It's important to note that your case remains open because opposing counsel has yet to provide their signatures to ****************** regarding the proposed order. Regarding the funds deposited into your client trust account on September 18, 2023, they remain untouched. While I have not received a request for the issuance of a check from your trust account, I will ensure this matter is reconciled promptly.
  
  It's crucial to understand that providing inaccurate or incomplete information via BBB will not effectively address any concerns in our attorney-client relationship or facilitate progress. In the future, please direct any issues directly to our managing attorney via email, and she will ensure that your inquiries are promptly addressed. Additionally, ****************** remains responsive to all her clients, so it is unclear why you have expressed dissatisfaction in this regard.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩