ComplaintsforAlamo Title Company
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Complaint Details
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Initial Complaint
05/09/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Title company and agents accepted ******* money and option period check after closing on the third day of the contract period which should have made the contract void. The agents accepted the checks after the date agreed to in the contract, thus failed to act in their fiduciary duty. Additionally, I had spoken with the agents earlier in the day and let them know that if the checks were not received by the end of the contracted period, I would consider the contract void. No agent informed me of any paperwork that needed to be signed or sent me said paperwork, yet they accepted the ******* money and option period checks against my request.Business response
06/20/2024
Please see attached letter for a detailed response.Customer response
07/10/2024
****** ******* is providing untrue information. It seems the oath she took to her profession would morally prevent her from lying. Her account of the events are untrue. I advised Alamo title NOT to take the ******* money check after which 5pm is the time their company informed me they could no longer accept the ******* money check. They never said anything about end of day or 6:55 pm and I did not authorize them to accept the check.
Thank you,
Dr. **** Sellers
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.