ComplaintsforJE Homes Construction Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
****************** has done work for me previously and I recommended his service to my daughter. She needed bathroom repair work as a result of a previous contractor not completing the work. The work started with an upstairs bathroom leak and she opted to include remodeling of the bathroom since there was work to be done. ****************** gave her a quote and they agreed to proceed with the work. He worked at her property for about two weeks on and off. My daughter, who is a very busy, single mother, trusted ****************** and was comfortable with him. On August 17th, ****************** texted to inform her he would like to make a draw (money) and wanted to know when he would be paid. After some discussion, a payment of $900.00 was made via Zelle. He confirmed via text, that he received the payment and would arrive by 9 AM. He has yet to return to her property to do any work. He left his tools and equipment on my daughters property in disarray. She texted him repeatedly, several days checking on him, concerned for his health and well being since he is senior citizen. Additionally, this is someone that was referred to her by me. After two weeks, it became clear that ****************** was not going to communicate or finish the job. She then reached out to another vendor for a quote and he immediately informed her that she should contact the Police. She contacted them to do a health and wellness check and just to create an official record. Since then, I have proof that he is answering other business calls and continuing his work. I also recommended him to one other person (prior to his default with my daughter) for some work with her windows. She called (after he defaulted on my daughter) and he was very harsh and unprofessional when he found that I referred her. She informed me that he became belligerent, hostile and said "he was not capable of doing any window work". This is contrary to his prior ascertions. He also shouted "Why did you call me"? I have evidence to support.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.