ComplaintsforReptile City
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Complaint Details
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Initial Complaint
01/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I orders this three years ago I've tried calling repeatedly after a year I've gave up and realized I've been scammed then I read all the complaints I don't know how this business is still open its a scam I was taken for ***** and a lot more people were taken for a lot more all these complaints and the doors are still open (how)Initial Complaint
09/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered an emporer scorpion a few months before covid started. Been contacting, barely got an answer. Was told the seller was gonna check up on the orders. Never heard from them since. This was 2 years ago. Still waiting for a response, refund, or reptile.Initial Complaint
02/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought two lizards a Asian water monitor and a filled lizard 200 was the water monitor and 249 for the filled lizard it's been over nine months now and I haven't got an answer I've been trying to call them I haven't got a refund and I'm still over here trying to get in contact with them I emailed them and they always said they send me a refundInitial Complaint
12/02/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered (order #*****) a Jackson Chameleon from Reptile City Inc. located at ******************, Many LA 71449 on October 22, 2021. I payed $79.99 with no s&h fees because they had 30 business days in which to process the order. On October 28th I sent an email requesting an ETA. They wrote back on November 1st that they had till November 22nd to process the order. It was signed by Zak L****** p# ************. Since then, I have emailed multiple emails and left one voicemail with no response from them. My last email was asking for a full refund of $79.99.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.