ComplaintsforNE Guns
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Went to order a gun as a birthday present and was promised it would be delivered in 2 business days. The owner never contacted me and kept telling different stories, so I information the owner I would dispute the transaction. However, my husband still wanted the gift. I spoke to the owner and he gave an “update” of “it’s not here yet, thank you for your patience.” At the 10th business day my husband calls and the owner states the gun arrived “days ago and he didn’t call me because he thought I still didn’t want it,” yet there was no charge back. On 12/8/23 he told my husband he was okay to pick it up. On 12/12 my husband came to get the gun and now the owner is saying he sold it, and offered a credit. Honestly, this is very fraudulent behavior and this man has been giving my the runaround for 2 weeks. I’m calling my bank. Just do the right thing and cooperate to give my money back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.