22 Customer Reviews
Review from Kenny W
5 stars11/23/2024
I think so far they will!! My case has been going for years hopefully they willReview from john t
4 stars10/08/2024
Like everyone else on here I wrote a review awhile back out of pure frustration and my own ignorance of process. In general, these cases CAN take anywhere from 3-6 years depending on varying issues. I started this in 2018, it is now 2024 and it is almost over, so 6 years this has been going on. However, we had the pandemic which set EVERYTHING back quite far. Litigation went back and forth, as it usually does in these types of cases. I have personally emailed DON Worley and he has responded within a few days. Everyone needs to keep in mind these lawyers are representing YOU and hundreds of others possibly. They do the very best they can in reaching out to everyone. Now that Bard has settled and we are just waiting on numbers, I look forward to Don's call or email letting me know when that is in and what is next. Keep the faith people, these are human beings too and they are working hard for you.
McDonald Worley, PC Response
10/14/2024
Hi John, Thank you so much for taking the time to leave a review and share your experience. We truly appreciate your trust in us.Review from Justin D
1 star08/28/2024
Very hard to get them on the phone. And when you do it’s done one with very good English. They send a email up date every month that’s the same info you e mail or call leave message. No return. They send a mass video email every so often but it’s the same thing Wish i could find another law firm who takes the case serious and is in it for the best interest of the client and not just trying to get a big group to settle at onceMcDonald Worley, PC Response
09/03/2024
Mr. Donovan, We understand you spoke with Ms. West, the paralegal on your case, and she confirmed you have her direct contact information for any future needs. I hope your conversation helped address all of your concerns. If you need further clarification on any aspect of your case, please let us know. We’re here to ensure you feel fully informed and supported throughout this process. Thank you for your feedback, and we look forward to resolving any remaining issues to your satisfaction.Review from Russell H
1 star08/21/2024
McDonald Worley has not answered any of my calls or emails regarding my hernia mesh case that they have been working on over 10 years. I have had the revision surgery in 2020 and it is now 2024. The only message I received is that they are missing medical records that they should already have at this point. I’m very disappointed with themMcDonald Worley, PC Response
08/22/2024
Hi Russell, I apologize for any dissatisfaction with our communication. According to our records, you received two updates this month: one on 8/19/2024 and another on 8/21/2024, which included a video from your attorney detailing your current case status. I can confirm that this video was sent to the same email address you provided here. If you cannot locate the email, please contact clientreviews@mcdonaldworley.com, and we will be happy to resend it. We want to ensure you are receiving all updates and are satisfied with our communication. Best regards.Review from Mary H
1 star06/04/2024
Somebody was supposed to call me back in a couple days know call back. It was on the hernia mesh case. So you people lie. Said I was not in the hernia mesh case know more.McDonald Worley, PC Response
06/24/2024
Hi Mary,
I hope this message finds you well. I wanted to inform you that we have been diligently working on your case and have provided you with an update. The paralegal on your case emailed you and left you a voicemail on 6/20/2024. If you haven't already, please check your voicemail and email inbox for the latest information.
Should you have any questions or need further clarification on these updates, please don't hesitate to reach out us.
Thank you for your continued trust in our firm. We remain committed to achieving the best possible outcome for your case.
Review from Benita B
5 stars05/07/2024
I’d just like to thank Heather in particularly. She has been my contact person for roughly 5-6 years. I can always count on her to respond in a timely and professional manner with detailed information that I need. I have no problem with this firm, as I know they are working tirelessly on our behalf to ensure results. Thank you so much. B BensonMcDonald Worley, PC Response
05/22/2024
Benita, Thank you so much for your review. We appreciate you trusting us with your case and will continue to provide you with updates.Review from Michael E
2 stars03/19/2024
Once again, I am like all of the others on here. It has been four or five years, a Settlement was reached quite a while ago, nearly a year was spent checking for ***************** liens, in this digital age that seems excessive. I was told last year that they are just reviewing my file for any other medical costs incurred to asses final payment. I had one CT Scan performed at the outset of the case, many years ago. I have no doubt many people will die before this is settled and payment sent out, it's a shame. I realize part of this is the cumbersome judicial and negotiation phase, but the lack of responses to e-mails and voicemail is directly related to the operation of the firm. But what do you do? You wait and hope your one of the lucky ones who gets to make use of the settlement, and not simply leave it for your loved ones to fight over.McDonald Worley, PC Response
04/19/2024
Hi Michael, Your feedback is greatly appreciated, and we value your time in expressing your frustrations. Rest assured; we take all feedback seriously. While the process may take some time, please know that we are making every effort to respond to you promptly. Thank you for your ongoing patience, and we will inform you as soon as we have any updates.Review from Arthur R
4 stars02/07/2024
I WAS FRUSTRATED-I SHOULDNT HAVE PUT THIS COMMENT ABOUT MCDONALD-WORLEY,MY LAWYER WENT OUT OF HIS WAY TO HELP ME ONE TIME-MY APOLIGIES.THEY ARE HARD TO GET AHOLD OF SOMETIMES BUT THATS IT********
ORIGINAL REVIEW 2.4.2024
I ALSO HAVE A VENACAVA LAWSUIT THAT WAS SETTLED A YEAR AGO AND IVE HEARD FROM MY ATTORNEY 2X HE ISNT A BAD FELLOW,BUT YOU WILL NOT GEY ANYBODY ON THE PHONE BECAUSE IVE TRIED OFTEN.I HAVE A TERMINAL DISEASE AND WANT TO KNOW IF IM GOING TO SEE ANY FUNDS BEFORE MY EXPIRATION DATE.YOU CALL THE PHONE IT RINGS 50 TIMES AND THEN YOU TALK TO A NICE FELLA THAT DOESNT KNOW YOUR CASE FROM A HOLE IN THE WALL,PARALEGALS ARE ALWAYS TO BUSY TO TALK TO YOU.SO WHAT THESE OTHER PEOPLE ARE SAYING IS TRUE-IM FED UP MYSELF!GOD DOES NOT SLEEP!THERE IS A WAY YOURE SUPPOSED TO TREAT PEOPLE AND MY EXPIERIENCE WITH THEM HAS BEEN HORRIBLE EXCEPT FOR MY ATTORNEY HE HAS WENT ABOVE AND BEYOND TO HELP ME WITH SOME THINGS.AND THE ONLY REASON I PUT 2 STARS IS BECAUSE OF MY ATTORNEY THE REST OF THEM DONT CARE.THEY FORGET THEY WORK FOR YOU.
McDonald Worley, PC Response
02/08/2024
Arthur, Thank you for taking the time to revise your review. We value your concerns and are committed to addressing your questions promptly. We will ensure to keep you informed about any developments. We appreciate your trust in us to handle your case.Review from Pat H
1 star02/03/2024
I signed settlement papers almost a year ago for my claim and have only heard from them once since then. Updates would be in order! My husband says it sounds like Alex ******** is handing my case and he is doubtful they will EVER send my money.McDonald Worley, PC Response
02/06/2024
Hi Patricia,
We're sorry for any dissatisfaction you may have experienced regarding our communication with you. To ensure that we have your current contact information, please give our office a call whenever it's convenient for you. We'd be happy to provide you with an update and address any concerns you may have. We hope to hear from you soon.
Review from Gina H
1 star01/23/2024
I have never been treated so poorly, like I have with this so called law firm. EVERY complaint on them, is exactly the same problem for years. Lack for follow up, lack of communication. Etc. I have explained that if I did not receive an actual phone call from a lawyer, or a para legal, I would fire them. They've been working on my IVC claim for almost 5 years now. This is completely ridiculous. I have used other large law firms, they practically held my hand the entire time. They've literally sent the same copy and paste email(now texts) to me for almost 4 yrs with ZERO updates. So, the real kicker, they NEVER CALLED BACK??? Are you serious? Who runs their law firm like this? STAY CLEAR! Take this review seriously, I wish I had never given them my time, or my case. I will update here if I ever do hear from them.McDonald Worley, PC Response
01/31/2024
Hi Gina,
We apologize for any dissatisfaction you may have experienced regarding our communication with you. Someone from our office will be calling you today to give you an update on your case and answer any questions you may have. We hope to speak with you soon and appreciate your understanding during this process.
McDonald Worley, PC Response
02/12/2024
Hello Gina, We tried reaching out to provide you with an update on your case and address any questions you might have. However, we were unable to connect with you. Please verify if you received the voicemail we left by reaching out to our office at 713-523-5500 or emailing us at clientreviews@mcdonaldworley.com. Your feedback is valuable to us, and we look forward to hearing from you. Thank you!
Customer Review Rating
Average of 22 Customer Reviews
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