ComplaintsforHIZ Catering
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid this man close to $400 for 2 number cakes. He lied regarding the sale price. He never delivered the cake. He is. A fraud. Never sent photos of the cake, poor communication only to berate me when I attempted to pick up the cake on three different occasions since he continued to falsify the time the cake would be ready. Its all a scam. Each time I agreed on a time with him to pick up the cake, when I was on my way he would say no one is home. Social media has made it entirely too easy for low life scam artists to steal hard working peoples money. ****** ******************************* and you find that he is nothing more than a criminally inclined scoundrel. Good luck getting anything from this miscreant.Initial Complaint
09/04/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
August 11 I sent a ***** payment for $100 to Cheston P******** of Hiz Catering in ****** Texas to pre-pay for a birthday cake for my kid. The cake was due to be picked up by me at the address they provided the night before the birthday party on 9/3. That night they asked if I could pick it up the next morning at 11am. At 11am on 9/4 I went to their address, knocked for 15 minutes, messaged them repeatedly asking where they were, and never found them. I messaged that they could deliver the cake by 2pm and still make the party on time. They never responded, and have not ever responded to any of my messages since the morning of the party. Sum up: they took $100 and never made the cake I ordered. I believe they may be a scam with no intention of making cakes.Initial Complaint
08/30/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a cake from Hiz Cateting from a post on Facebook! Please don't believe anything that he says about his $100 cake deals. He will come with OLD REVIEWS FROM FAMILY MEMBERS! The day I was set to get my cake "He texted me like he was his mom" and claim he was in a car accident and in a coma! He spoke that over his life! I immediately went to his personal Facebook page and he was posting! So I text his business page back and of course it was him...every one text differently and the person who claimed to be his mom texted just like him! He told me to use zelle because it will be hard to get the funds back! The person claimed once he gets out of the coma he will send refunds. How can a person in a coma post on Facebook and he is still posting! He SCAMMED ME out of $100 but like I told him...he will need that plus more cause karma is definitely true! You don't play with people money!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.