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Complaint Details
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Initial Complaint
11/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
i was looking to get an estimate putting solar fan in attic and or estimate on aluminum pad. i wanted to know how much and type of finances they have. Chris D, that he had a man in the area with a solar fan with him, did i wanted him to installed it. i said yes. They came, but they installed fan an aluminum pad in attic. i was in shock, because i only wanted fan. when the representative came out and who was also present when Chris D said it, confirmed that he heard him just say fan. My daughter was on the cell phone when i ask and can verify that she heard him say that. i found out by builder licensure commission that the fan is not solar and that the pad was laid down, but not secure on floor. Also the electrical commissioner did investigation and found that their company is not licensed to do electrical work in Montgomery Alabama. both commissioner offices said that he overcharged me for the work that they done. They charged me for an installation of a fan, that should not have cost anymore then 500.00: They charged me 1895.00. Also, over charged me for the aluminum padding, that should have only cost 800.00: they charged me 7936.00. I was told that they took advantage of me being a elder and that it is elderly abuse.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.