ComplaintsforMVP Windows
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would like to file a complaint against MVP Window Specialists. ***************************** initially did a good job fixing a broken window in my ***** house on March 13, 2023. Subsequently, on July 2, 2023, I hired him again for another broken window in **********. I paid him half the agreed-upon fee, $125, upfront. However, ***** accidentally broke the window while bringing the window into his car on the repair day.He assured me he would return to fix it and requested permission to take the frame to make the installation easier. I agreed, but he has been evasive and unresponsive, providing excuses and delaying the work. I even had to contact him from different phone numbers to get a response.As of today, August 22, 2023, I have yet to hear from him, and I urgently need the window frame, which is custom-made for that specific window. I would appreciate it if ***** could either complete the work or return the frame and the money I paid.Thank you for your attention to this matter.Initial Complaint
06/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I paid David, 8100 dollars for windows on 11/29/21. In March I was told that the windows were ready and would be installed the following day. The following day I am told the company made the windows wrong, they had to be reordered. They would be ready early April. He has ignored my texts, calls. Has promised he is coming with the windows then not showing up. I am working with another contractor that he has also stood up and lied to about these windows. I want my money returned ASAP. It is now June 1, 2022.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.