ComplaintsforLupe Palacio & Son Concrete
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Complaint Details
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Initial Complaint
07/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to pore a 13X15 patio slab with a side walk. This individual never showed up on time that he informed he would be. Once he poured the concrete on June 28, he informed he would return the following day. The following day he was suppose to remove the forms and seal the concrete. He never showed up to do so. I contacted the individual two days later June 30th to have him remove the forms due to family coming to town. He informed he would be there in 30 minutes and never showed up . I removed the forms on July 2nd and informed him they would be in the alley for him to pick up. **** informed I will be there first thing in the morning to pick up forms and seal the concrete. **** never showed up again. At this time it has been 1 week since he has poured concrete July 5th. I was washing it off when I noticed a small crack forming. I have called **** and have been informed he will show up to fix the issue. However it has been three weeks and I have not seen **** and have been told he will show up in 30 minutes every time I call him to come fix it. I'm hoping y'all will be able to get a hold of him to fix the concrete he poured.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.