ComplaintsforTexas Tires 38
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Complaint Details
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Initial Complaint
07/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went in for a rotation and believe employees were under the INFLUENCE , negligent , and untrained they did not tighten my tire correctly and it fell off mid road almost causing my tire to go into on coming traffic my drum almost went into a home window and my truck was severely damaged * I filed a police report and had to hire my own road side machanic costing me 1000+ dollars reached out to them and apparently there is no one in charge when manager is out of town they have not reached out to me I called corporate was told they would call back have yet to do so they could have killed me and my kids and they wont even reach out have video from a home camera showing the tire come off and when there talking to them was told to get my lawyer involved they will not own up to their mess up and have yet to try to right their wrong do not want money just want my vehicle fixed and a apology and action needs to be taken against the employees that not only put my life and kids life at risk but also all other motorist on the road disgusting how they treat customers that spend their hard earned money there * They are VERY LUCKY no one died but human life doesnt matter to them only a quick buck * My kids are several traumatized also *Initial Complaint
03/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Bought 4 new tires from them tires would not balance making the truck shake really bad at all different speeds spoke to different stores they would not fix the issue so took my truck to get alignment and wheel balanced again with ************** still didnt fix then I spoke to the owner at midland store he was trying to get me to buy another set after I just spent $2000 + and had added warranty after a few minutes of talking he said he didnt care what I did so I told him are we going to have to go to court he said I dont care he knew the tire are defective and dangerous he said that I needed to leave his property DO NOT BUY FROM TEXAS TIRES I have been with out a car for 3 months STAY AWAY!!!Initial Complaint
03/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to have tires and rims put on my truck on consignment. After receiving the tires and rims they were the wrong rims and tires I tried to tell the loan companies this because they keep on wanting me to pay for these tires and rims that I don't want nor did i pick out.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.