Business ProfileforTexas Bovem Construction

Initial contact with Texas Bovem was in June 2023 about redoing a waterproofed deck with wood rot issue. Between July and September 2023, we paid ***** for an ***** project involving multiple decks, railings, pergola, stairs, siding, windows and minor interior work. Almost 5 months has passed by and the only work done was removal of deck floor and railing, adding an extension and post/beam framing along with partial waterproofing and some minor wood replacements. The decks are now left leaking and without any railing on the third level of the home. The leaks have caused more damage to the deck and the interior as well. The initial turnaround time for the upper deck was 2 weeks in July 2023 and Texas Bovem has been repeatedly telling us that they will finish it and week after week has gone by without any work done. I have made several attempts to reduce the scope of work and at least finish the deck part of the project for the initial agreed amount of ***** but have had no success at all for 2 months of repeated attempts in good faith. I have already disputed the entire paid amount of ***** with my banks and Texas Bovem is aware of this. Im filing this complaint so that other customers are aware of this unacceptable behavior. I also request BBB to help resolve this with Texas Bovem to refund the entire amount so I can find another contractor to fix the issues caused by them before any further escalation and legal action due to the damages caused. I can provide any further documentation needed.