ComplaintsforSkin Care 2000 Plus
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Complaint Details
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Initial Complaint
04/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Businesses pride themselves in customer service to grow their business. I made an appointment for chemical peel and facial through Groupon for Skin Care 2000 Plus. There are no clear instructions on the website to make appointments, and then when you select Groupon voucher you still have to input credit card information and pay for the appointment when the voucher was already purchased. Due to this, I texted the number provided on the website which led to my introduction to *****. The operator and owner of the business. I was able to book it through text, but prior to my appointment I became sick and informed her of my fever. I wanted to be considerate and not allow myself to get anyone else sick. After that, I tried many times to contact ***** and make an appointment online, and that was unsuccessful. I tried one last attempt because Ive been looking forward for chemical peel. She said stated her Groupon closed, and I asked if I was not able to redeem what I have already paid for since Ive tried so many time to schedule with *****! Very rude, insensitive and unprofessional. Shes unethical and has false advertising.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.