2 Customer Reviews
Review from Stacy H
1 star10/15/2023
First email to *********************** was July 8, 2022-I guess the only way to get noticed is to give a 1 star review- so here I go. I had my system installed about 6 years ago- 21 300W panels- with SolarEdge SE5000 inverter.I was told it would cover close to 100% of my electric bill- but noticed the electric company recently is only giving me about 1/3 of kwh which should be produced. Weeks ago I started contacting Aztec Renewable to have my panels inspected/checked out to confirm they are working to factory specs. I attempted to sign onto the SolarEdge monitoring website- but was told the website was shut down/changed to a new inverter/website. I have emailed ***************************** 3-4 times in the past 3 weeks but no progress.I know my panels have a 25 year performance guarantee, I may need to get them changed/upgraded. Maybe if I was informed how to contact SolarEdge----helping me-- instead of threatening me with an attorney, and 2 statements from *******************************- "If we fail to close a job because of your reviews, Im taking your property"- AND "If your reviews remain posted, I will see you tomorrow personally".Maybe SolarEdge can help me fix the problem if Aztec Renewable can't. IF I was assisted in fixing the problem, then I can give a 5 star review. ******* did stop by to investigate the problem about Sept 6th, found out the internet monitoring system is not connecting. ******* stated it would take approx 1.5 hours to fix it.Today is Sept 27th 2022 and I have not seen or heard from *******************************. I changed my review to 5 star positive hoping this could get fixed, but at this time- ******* last statements to me was "We are going to provide the labor for free in trade for positive reviews. Please get those changed and we will get started. If we don't perform, you can always go back to negative".Review from Mike C
5 stars10/22/2022
I was very impressed with Aztec from start to finish - *******- the actual owner of the business was here everyday answering any question or concerns regarding the process -which only took two days for the total installation! The fact that this companies had get reviews and has been in business since 2006 gave great peace of mind!
Aztec Renewable Energy, Inc Response
10/24/2022
Thank you! We look forward to installing more in your neighborhood and rewarding you for those referrals!
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