23 Customer Reviews
Review from Rodney B
1 star09/04/2024
This store Value **** in ************* has consistently in more than 5 occasions taken part in the gaslighting done to my persona involving agencies who want to torture me and avoid any existence of possibility of normalcy in my life, the store keeps on passing or keeps under appraising the value of my tendered goods which have been mostly high end products such as Apple Prada, to name a few. They have done this repeatedly with me in front of witnesses who know of whats happening and choose to ignore the hate provoking practices
EZCORP, Inc. Response
09/05/2024
Hello,
Thank you for taking the time to share your experience. We are sorry to hear of the negative experience you have recently had with our store location. We consider it a privilege to call you our customer, so we certainly do ********************** your feedback and want to ensure your voice is heard.
Can you please contact our office directly so that we may gather additional information to further research and address your concern(s).
Please issue reference # ******.
Thank you,
TOLL FREE ************* Mon- Fri 8am-6pm/CST
******************************************Review from Genesis C
1 star08/24/2024
If I could give a negative star, I would. I was specifically dealing with **** a district manager and mainly with **** ****** ( the worst manager EVER) at the 830 S ** ***** address in ***********************************. They are extremely incompetent and disgusting people. They treat people unfairly and if you complain about one the other covers for the other one because they are friends. Its a scam. Nothing is reported when making formal complaints. They are highly UNPROFESSIONAL. They should NOT be working for this large corporation. They give EZ PAWN A BAD NAME.Review from Latoya B
1 star08/10/2024
I keep receiving calls from a Mr. ************************* who says I took out a loan in 2013 from a bank I don't use. He has called my job asking for garnishment. I asked why it wasn't on my credit report. He says rudely cause they don't put it on the report. He stated he will email me no email. Please helpReview from Katrina W
1 star07/28/2024
EZ Pawn is a dishonest company! I signed up for email alerts and I used this company for loans and to buy items for years. My small refrigerator is still working that I purchased from them. EZ Pawn, always without fail, has notified me of when my loan was due. My loan became due on 12-1-2023, and I forgot because I was going through a very stressful time. When I tried to sign in to make a payment on 12-5-2023, this company had placed all my products out for sale! How can any company do this to a loyal customer ! I never liked the new manager, and now I no why! The man is evil and I felt it! I loved his brother! I never had a bad feeling around his brother! Now, they EZ Pawn are sending me marketing notifications and letting me know my EZ points are about to expire! But, your company stopped all text alerts, so you could steal my property! You can have those EZ points! You could make it into $500 bucks and I wouldn't use them! You lost a loyal customer! I know for a fact you would have made more money off me as a customer; than you made by stealing my property! I unsubscribe from all contact from your company!EZCORP, Inc. Response
07/29/2024
Hello,
We are sorry to hear of your experience. So we may look further into the issue and address, please contact us at ************ or email us at ****************************************** with a good contact number we may extend to our corporate manager. Please provide reference # ******.
Review from LATONA N
1 star02/17/2024
I JUST RECEIVED A CALL FROM RECOVERYGLOBAL ASSETS STATING THAT I TOOK OUT A LOAN WITH EZCORP EASY MONEY FROM AN ADDRESS THAT I LIVED AT 10 YEARS AGO. THE GUY SAID I OWE OVER $800 AND I MUST PAY BEFORE ITS SENT TO COURT IN WHICH ILL BE OUT OF OVER $2K FOR COURT COST AND FEES. HE COULDNT TELL ME WHERE THE LOAN WAS ORIGINATED FROM NOR HOW MUCH THE LOAN AMOUNT WAS. RED FLAGS FOR ME BECAUSE IF YOU KNOW I HAD A LOAN AND THE INFORMATION WAS SENT TO YOU THEN YOU SHOULD HAVE THE INFORMATION OF THE ORIGINAL LOAN AND THE LOAN AMOUNT. ITS A SCAM AND PEOPLE NEED TO BE CAREFUL AND NOT GIVE THESE FAKE COMPANIES THERE INFORMATION. DO YOUR RESEARCH FIRSTEZCORP, Inc. Response
02/19/2024
Good morning,
EZCORP and its U.S. branded companies do not collect on any debt. If you received a call or letter asking you to pay a debt owed, please do not respond,or pay any money in response. Instead, immediately contact your local law enforcement, state ************************ or the ************************ to report a potential fraudulent scam.
If you would like confirmation on whether you were or were not a customer, please contact our office at ************ with reference # ******.Review from Aaron H
1 star02/15/2024
I received a call from a representative of a law firm, saying I owe a debt of $2542.64 and that a 65% settlement of $1652.71 has been offered.Supposedly I had this post-dated loan back in 2014 when I worked for a previous employer, but I have no record or memory of this transaction, and I am no longer a member of the bank it was supposedly deposited to. Please help.Review from Lori H
1 star02/14/2024
I am getting threats on the phone from these people saying that I owe money for a loan that they cannot tell me from who. A loan for ****** and that I made several payments to from a bank account that I have not had in over 15 years. Told me that it was fraud, would not give me any information and said that if they emailed me that it would be considered that I owed the money.They are trying to scam people out of money.Review from Tom S
1 star02/06/2024
I am getting calls from EZCorp trying to say I owe $769.00 to them from 6-7 years ago. I did not get money from them, I have read many of these other reviews and I am just wanting to add to the growing list of fraudulent claims. Very much hoping others do searches like this to the BBB and do not pay them dollars first. SCAM!Review from Benita W
1 star02/05/2024
Ezcorp reps had last 4 of ssn, and old employer , and was attempting to garnish my wages if I didn't pay and proceed with more information. They were very convincing and quick with their words, they made it clear that I pulled cash and was being sent to court for FRAUD and if I didn't comply , well the courts would garnish my wages due to my fraud case. They made me think for a moment but I knew that my accounts were good and IF ANYTHING I would receive a letter from the courts especially if I was being sued. THEY ****, IF I WAS 20 YRS YOUNGER OR 20YRS OLDER I WOULD BE SH^^^TING MY PANTS !! SHAME ON THEMEZCORP, Inc. Response
02/06/2024
EZCORP and its U.S. branded companies Do Not collect on any debt. If you received a call or letter asking you to pay a debt owed,please do not respond, or pay any money in response. Instead, immediately contact your local law enforcement, state ************************ or the ************************ to report a potential fraudulent scam.
If you would like confirmation on whether you were or were not a customer, please contact our office at ************ or email to ******************************************.
Thank you,
EZCORP Customer Service
Review from Barbara W
1 star02/02/2024
I'm getting harrasing treating phone calls about owing on a loan. I don't have
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