Customer ReviewsforTexas Tool and Hardware Auction

Won the bidding on two ceiling fans on 9-23-22, received them shortly thereafter, hired an electrician to install them (not cheap), and here are the results from an email I sent them:In reference to these two ceiling fans I was high bidder on and paid for, invoice attached, I just got them unboxed so an electrician could install them for me, and there are problems."Lot #** MIDDLETON 42" LED INDOOR CEILING *** is as dead as a hammer. Motor will not work.Lot #*** 44" CLARKSTON II INDOOR CEILING *** IS MISSING THE HANGER BRACKET THAT ATTACHES THE *** TO THE CEILING BOX.Neither are usuable. Do I have any recourse as a buyer? Might I swap them out for complete, working models?Please let me know, and thank you."I now have two unusable ceiling fans, am out over $100.00 including electrician's fee. I have sent multiple emails to them, plus went through their site contact portal, and not one word of reply. Guess they have their money for peddling junk and that's all that matters. I encourage anyone who has been burned by these people to get the word out! They will not last long using deceptive practices. I am referring to an auction named "Home Improvement Store Auction- NB" in *************, Texas on 9/20/22. I suggest not doing business with these people, even though they are on the ***** site.

Dishonest business !! I used the auction and placed a bid on a ** AC unit, when the closing date came around all I saw is you may have won. 2 days later my item went back for sale. I ended up placing a few bids on the ** Portable AC unit and lost until one day I placed a bid seeing that the item was in the box and the description said it had weak cooling. I won the unit, I questioned how the bidding went so high since they had a number of units, but that's something someone is going to have to look into to see if they are using some type of counter bidding.When I got the unit they shipped out to me, I turned in on out in the garage and after ******************************* AC mode all I felt was room temp air blowing. I ended up chatting with ** tech support and after 45 mins I was told the unit is broken and the Auction house has no warranty, and ** said it's not covered under warranty since I bought it at a auction.So I asked for the names of local repair places and we have none in this area the one ** gave me said they never repaired these type of units, so the next one would be in another state and this thing is very large and heavy to ship.The issue is is didn't have weak cooling, it just had the standard fan that turned on and that was it. The must have tested it since that noted it had weak cooling, so I wrote them back twice no reply, I wrote them on ******** next, just the automated reply once, I wrote on multiple thread at this point how dishonest they were and not to use them since they just seems to rip me off ( to warn people they can lie about the state of items and oh well ) and they ended up blocking me on facebook.So at this point I wasted about ****** + a 16% fee, Plus shipping for a large paper weight since they lied and won't take reasonability for the misrebitation of the unit they sold me !!Invoice# ***** 09/01/2022 ** 8K DOE / 12K ASHRAE PORTABLE AC WIFI