ComplaintsforSound Master Tint & Alarm
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased Weather Tech floor and cargo mats on February 12, 2023 and paid over $360.00. As of today I have not received the merchandise, only excuses from the seller. They said they would contact Weather Tech to check my order and call me back, but they never do.Business response
05/09/2023
To whom this may concern,
Our issue with ********************************* has been resolved. A while ago ******************* ordered weather tech floor mats from us. We ordered them from our supplier and due to supply chain issues we never received them. A full refund has been issued to ******************** last time we spoke!
Sam
General Manager
Sound Master Tint and Alarm
**************************************************************************
Shop phone: ************
Customer response
05/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************
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Contact Information
8030 Mainland Dr
San Antonio, TX 78250-5109
Business hours
Today,9:00 AM - 7:00 PM
| MMonday | 10:00 AM - 7:00 PM |
|---|---|
| TTuesday | 10:00 AM - 7:00 PM |
| WWednesday | 10:00 AM - 7:00 PM |
| ThThursday | 10:00 AM - 7:00 PM |
| FFriday | 10:00 AM - 7:00 PM |
| SaSaturday | 9:00 AM - 7:00 PM |
| SuSunday | 9:00 AM - 7:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.