Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for iHeartMedia, Inc.

View full profile

This is a multi-location business.

Find a Location

iHeartMedia, Inc. has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • iHeartMedia, Inc.

      20880 Stone Oak Pkwy San Antonio, TX 78258-7460

    • iHeartMedia, Inc.

      1001 Highlands Plaza Dr W STE 100 Saint Louis, MO 63110-1339

    • iHeartMedia Dayton

      101 Pine St. Dayton, OH 45402

    • iHeart Media

      113 W 4th St Ogallala, NE 69153-2508

    • iHeartMedia, Inc.

      17431 Jefferson Highway, Suite B Baton Rouge, LA 70817

    Headquarters
    20880 Stone Oak Pkwy, San Antonio, TX 78258-7460
    BBB File Opened:
    2/1/1974
    Years in Business:
    50
    Business Started:
    2/1/1974
    Business Started Locally:
    11/8/2011
    Business Incorporated:
    5/11/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • iHeartCommunications, Inc.
    Business Management
    • Mr. Michael Biondo, VP of Customer Operations
    • Ms. Danielle Pereyra
    Contact Information

    Principal

    • Mr. Michael Biondo, VP of Customer Operations

    Customer Contact

    • Ms. Danielle Pereyra
    Additional Contact Information

    Fax Numbers

    • (210) 832-3428
      Primary Fax

    Phone Numbers

    Serving Area
    • 78209
    Business Categories
    Radio Stations

    Government Action: BBB reports on known government actions involving business’ marketplace conduct:

    Federal Trade Commission v. Google LLC, a limited liability company, and IHEARTMEDIA, INC., a corporation.

    The following describes a pending government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

    In November, 2022 the Federal Trade Commission filed a complaint against iHeartMedia, Inc. and Google, LLC.  The complaint alleges Google paid iHeartMedia more than $2.6 million to record and broadcast advertisements featuring Radio Personalities endorsing the Google Pixel 4 smartphone. Some of the radio personalities at different stations in ten markets recorded advertisements for the Pixel 4 using first-person language identical or substantially similar to scripts provided by Google.  The Radio Personalities did not own or regularly use a Pixel 4 and had not used a Pixel 4 to take pictures at night.

    On February 8, 2023, iHeartMedia, Inc. entered into a decision and order with The Federal Trade Commission. It was ordered iHeartMedia, Inc. and its offices, agents, employees, and attorneys and all other persons in active concert or participation with them must not make any misrepresentations, expressly or by implication: That an endorser has owned or used the product or service; or About an endorser's experience with the product or service.  

    It was further ordered that iHeartMedia, Inc. fully cooperate with representatives of the Commission in any investigation or case related to or associated with the transactions or occurrences that are subject of the complaint. It was further ordered acknowledgement of receipt of the Order, submit a compliance report 180 days after the issuance date and each year thereafter, for 10 years that includes identification of primary physical, postal, and email address and telephone number, identify all of respondent's businesses by all of their names, telephone numbers and physical, postal, email and Internet addresses; describe the activities of each business, including the goods and services offered, and the means of advertising, marketing and sales; describe in detail whether and how respondent is in compliance with each provision of the Order and provide a copy of each acknowledgment.  It was further ordered a compliance notice, sworn under penalty of perjury, within 14 days of any change in; any designated point of contact, or structure of respondent or any entity that Respondent has any ownership interest in or controls directly or indirectly that may affect compliance obligations arising under this Order.  It was further ordered respondent must submit notice of the filing of any bankruptcy petition, insolvency proceeding or similar proceeding by or against Respondent within 14 days of its filing.   

    It was further ordered that iHeartMedia, Inc must create certain records for 10 years after the issuance date of the Order, and retain each such record for 5 years, unless otherwise specified. Specifically, for any business that iHeartMedia, Inc. is a majority owner or controls directly or indirectly, must create and retain accounting, personnel, consumer and other complaints concerning the subject matter of this Order, Copies of all materials used to train or otherwise educate any of its principals, officers, directors, managers, employees, agents or representatives regarding policies and records reflecting which individual received training or education materials.  

    For more details go to https://www.ftc.gov/legal-library/browse/cases-proceedings/2023092-google-llc-iheartmedia-inc-matter

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.