ComplaintsforZ Bridal
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Complaint Details
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Initial Complaint
04/29/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
We ordered a tuxedo for my son for prom and paid in full. I went to pick it up on 4/28/2022. They werent the items we ordered. I asked to take only what we ordered and get a refund on the wrong items. They said they werent able to. I refused to take any of the items and asked for a full refund. They said that a manager had to assist with that. I asked to speak to a manager. They said the only manager was out of the state for the next few weeks. They wouldnt give me a timeline on when I could get a refund. $264.12
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.