1 Customer Reviews
Review from Kea D
1 star02/15/2024
If I could put zero stars I would. We bought this home in April 2023 as a new build spec home. Ever since then we have had nothing but problems. We have submitted warranty claims after warranty claims and none of them have been fulfilled. We put a claim in 3 months after moving in because our tile was cracked all the way ****************, across our living room, and into our master bathroom. They sent one company out to look at the tile and they never returned. The third party warranty company tried pushing them to do a foundation test because we found out a repair was done on the foundation before we moved in. Not long after that they dropped the warranty company. So now they hold the warranty themselves. We have also had a grading issue with our property. Our backyard and side yard has never drained. We have had a lake and a river since we moved in. They have came out 5-6 times to "fix" the problem only to make it worse. They dammed up our neighbors backyard in the process. The whole property needs to be regraded and they refuse, even though it is part of the warranty. So, all in all, please beware when deciding to buy from this company. They have not upheld their warranty in any form and the lack of integrity is baffling. Please learn from our mistakes. Don't get caught in a storm like we have been. Just a friendly PSA.
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