Business ProfileforGarbage Pickup Service, LP

I ordered service to start November ******. Their can was put out at 9:30pm on Sunday for early pickup on Monday. They did not pick up the trash, so I called a little after 8am and the customer ********************** person said that happens with new customers. ?????I was informed that someone would be out to pick up the garbage. At 9:30pm I brought the can in after weather reports of 35mph gust were going to happen overnight. Trying to be a good neighbor and not letting the trash blow in the neighborhood, I brought the can in. I got the can back out around 8am the next day and no one picked up the garbage. At that point I phoned GPS and the customer ********************** was provoking and obviously had set comments. I was informed that a truck was sent out and the can was not at the end of the drive and they work in any weather. At that point I politely ask if I could bring the can to them to help and at that point she stated that I should take the trash to the dump because "they are not a trash dump". After getting so frustrated with the way I was treated that I could only hangup. I called back and spoke with ******, who said she was listening and repeated that I should take it to the trash dump because they were not a "trash dump". If I was to do business with this company, I took it on the chin and phoned ****** to apologize.I built 3 and sold 3 business with the focus on customer relations. This was not good customer **********************. I will continue their service because they charged me for 2 months up front. They HAVE NOT provide terms of service or customer policy so I am not sure if I can cancel the service.