ComplaintsforAmerico Metal Buildings
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Complaint Details
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Initial Complaint
03/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Ordered a shed on 1/19/2024 from Americo Metal Buildings. Paid down deposit for the building ($396.90) and another $3036.42 for preparation of the pad (dirt/labor/concrete).Dirt and labor have been done, but no concrete, and no response from the company after multiple calls and visits to the office for several weeks.Customer response
03/15/2024
Shortly after I submitted this complaint I was able to track down the owner at a different office location.
It appears he was hospitalized for some time and unable to attend to his business, and upon returning he found that his business was essentially abandoned, with his staff absent and he is in the process of trying to contact his clients and put his company back together.
He was very apologetic and is working on making it right.
I believe this is resolved but will let you know if it is not.
Thank you,
**********************
Customer response
03/19/2024
I have reviewed the business response and accept this resolution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.