ComplaintsforHistoric Lofts of Waco High
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Complaint Details
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Initial Complaint
03/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been living at the **** Historic lofts for about 2 years and at first it was okay but then it turned to h*** in a hand basket. The building was dirty smelled bad, it was constantly smelling of weed, the floors were filthy and smelled horrible the windows are broken out in the building there is constant fighting and the doors on the outside the locks are always broken so you are not safe the laundry room is horrible no machines because someone kept ripping out the coin parts taking the money and maintenance comes in and steals your stuff if no one is at home. Then they had the nerve to put papers on my door stating that i owe $4,888 in back rent and I know that was a lie because I was on housing and even my caseworker said that they were lying and trying to scam more money out of them and me. What is so bad is that I was told that thwe girls working in the office were messing with the ledgers and adjusting numbers and that there was another girl they did it to. The management there is a joke and I want my moving expenses and my pet deposit and deposit because this has stressed me out my caseworker verifieds that I did not owe this money and that everything was current and she even tried calling the company and they would not answer her or they would hang up on her which is crazy and very unprofessional. We have documnetation of them adjusting numbers and changing the dates on my paperwork.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.