ComplaintsforHarts Gas and Food, LLC
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Complaint Details
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Initial Complaint
09/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 9/2/ 2024 at 1:33PM I took on 4.1 gallons of diesel fuel at pump no 10 at Harts Gas and Food in Flagstaff. The pump was running slower than normal which is indicative of a low tank. As I was driving away ta warning light came on stating water in fuel and the engine quit and my vehicle would not restart. I went inside and spoke with the attendant and he said he would call his manager. The attendant told me his manager said to call Parkland USA to report. I called them and the customer service said they only handle refinerie issues and nothing they could do. I tried to get the attendant to assist but he said they could not help. I had to have vehicle towed to a diesel shop and was left stranded. The business has not taken any responsibility whatsoever for selling bad fuel.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.