Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Modular Home Direct has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Modular Home Direct

      6975 S Union Park Ctr Ste 600 PMB Cottonwood Heights, UT 84047-4187

    • Modular Home Direct

      220 W 2855 S South Salt Lake, UT 84115-3427

    Business ProfileforModular Home Direct

    Modular Homes
    Multi Location Business

    Current Alerts For This Business

    Alert:

    On August 7, 2023, BBB investigated General Goods, LLC dba Modular Home Direct business practices. This investigation was prompted by multiple scam tracker entries. The issues described in the scam tracker entries include unrealistic pricing for the homes they are advertising and using stock images that are found on many other websites as their proprietary floorplans and models. BBB confirmed that the address the business is using is that of a virtual office. BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown. BBB checked the website modularhomedirect.com to determine when it was created and where it was registered. The website was created on 02/23/2023 and was registered in Phoenix, Az and the registrant name/information was not disclosed. There are many stock/stolen images including that of images of people that have left testimonials regarding the business. BBB also attempted to contact Modular Home Direct by calling 801-477-7883 which is the number listed on their website. BBB was able to leave a message but has yet to hear back from the business. 

    Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business model or practice.


    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Modular Home Direct has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Modular Home Direct

        6975 S Union Park Ctr Ste 600 PMB Cottonwood Heights, UT 84047-4187

      • Modular Home Direct

        220 W 2855 S South Salt Lake, UT 84115-3427

      Location of This Business
      6975 S Union Park Ctr Ste 600 PMB, Cottonwood Heights, UT 84047-4187
      BBB File Opened:
      7/6/2023
      Years in Business:
      1
      Business Started:
      5/30/2023
      Business Started Locally:
      5/30/2023
      Alternate Business Name
      • General Goods, LLC
      • MHD
      Business Management
      • Etai Shomroni
      Contact Information

      Principal

      • Etai Shomroni

      Customer Contact

      • Etai Shomroni
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caio L

      5 stars

      11/20/2024

      I recently purchased a modular home from Modular Home Direct and had a largely positive experience. The process from consultation to delivery went smoothly, with some minor challenges along the way. Their website is well-organized and made it easy to browse models and explore customization *********** thing I appreciated was the flexibility in design. I could choose the layout, finishes, and even make slight modifications to fit my needs. The sales team was responsive and kept me updated throughout the process, which was helpful.The home itself is solidly built and matches the specifications I selected. The quality of construction and attention to detail met my expectations, and I feel confident in the durability of the home.There were a couple of areas that could use improvement. Delivery timing was delayed by about two weeks, which caused some inconvenience. Although they kept me informed, the delay disrupted my original move-in plans. Additionally, I found the setup process required more hands-on coordination than expected. Tasks like arranging foundation work and utility hookups were my responsibility, and clearer guidance at the start would have made this part ********* the end, Im happy with my home and feel it was a good investment. Modular Home Direct offers a quality product and good customer service, but its important to stay proactive during the process. For anyone considering a modular home, they are a solid choice, just make sure to plan for potential delays and be prepared to manage some setup logistics yourself.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.