ComplaintsforWildHorn Outfitters
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Complaint Details
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Initial Complaint
09/21/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a set of goggles from Wildhorn outfitters that was listed online with an extra set of lenses. I received the package and only one set of lenses were included. I reached out to them and they said that I didn't get the extra set of lenses and would need to purchase another lens for an additional charge, despite the product being listed including an extra lens.Initial Complaint
01/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a brand new bag on eBay with tags attached. I supply this information to the company. After one use the bag bag zipper that holds the helmet has come on attached. I reached out to the company for warranty support which ion and the bag is in warranty and they told me since I didn’t purchase purchase it directly from them they wanted nothing to do with the bag. I just want the bag repaired.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.