ComplaintsforElevated Title
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They were the title company used for the sale of my home. I gave 13k to them at closing costs back on June 2, 2023 which is what the purchase agreement stated. I received a call yesterday from elevated title, June 29, 2023 starting they made a clerical error and didn't include the prepayment is 1215.00 to the new homeowner's insurance and want me to give them another 1215.00of my proceeds as the seller. I asked for 2 documents (the final closing disclosure and an accounting of who was paid, how much they paid and when they paid them) to verify this error. They stated I'm not entitled to those documents. I will not pay a debt when they cannot give me the documents to prove the error or debt.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.