ComplaintsforDurham Enterprises
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Complaint Details
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Initial Complaint
05/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Ordered product on 4/28/22, said it was shipped same day. I emailed on 5/6 and 5/8 regarding shipping as the tracking shows it had moved from where it was supposedly dropped off to be mailed.I have also contacted via Instagram and FB multiple times with no responses. They replied on Instragram one time to say they were going to private message me about my concerns and nothing. There are multiple people on both platforms complaining that they are being charged for items but not getting what they paid for.There is no number to contact them and they don't respond to messages.Initial Complaint
04/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
GiMME Beauty order #****** placed on 3/13, but never received anything. USPS tracking number ********************** has been stuck somewhere near L.A. since 3/15 and not updated. Conatcted USPS and they stated that the package was never received from the shipping partner. Replacement order #439797 placed on 3/30, but haven't received that one either. USPS tracking number ********************** hasn't updated since 4/1, so where the **** is it? Shipping from Utah to California shouldn't take this long.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.