ComplaintsforGranite Construction
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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Granite is the construction approval company through a preferred lender for all construction loans. They don't answer the phone if I call with questions or need clarification on builder or project conditions. They don't return my voicemail messages, EVER. Zero response to several voicemail messages. They do not reply to email messages. I've been trying to get a project and builder approved with Granite for over 30 days. They send automated responses in the middle of the night. I'm starting to wonder how this company is even in business at this point. Completely unprofessional, zero customer service and non responsive to our large and important projects and what could be a continued partnership. I will take my business somewhere else moving forward.Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They can't complete road construction projects in a timely manner. They are almost a year over the expected completion date on the 300w project in SLC and because of this They have caused many small businesses to go out of business. They have also been charged/fined with fraud for cooking their books. Scam of a organization
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.